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In Search of Perfect Client Service Why lawyers don't seem to get it

Monthly Archives: May 2017

Goodbye for now, Mr. Carr, but not forever.

Posted in General, Uncategorized

It is now public information that our colleague Jeff Carr has been named Senior Vice President and General Counsel of Univar, Inc.  Univar is the “leading chemical distributor in the United States, providing more chemical products and related services than any other company in the marketplace.”   We view Jeff’s departure from ValoremNext with mixed emotions. … Continue Reading

Discovery by boilerplate. Can we end it?

Posted in Commentary, General

I have long hated boilerplate objections, which frequently are made to “kick the can” down the road. That is, if you object to a request are “unduly burdensome” or “overbroad,” you can avoid answering for now and have more time to figure out what the answer is. Or maybe your opponent will forget about the… Continue Reading

Valorem is in Wikipedia! How cool is that?

Posted in General

Sorry, but I just found out that Valorem is mentioned in the Wikipedia entry on Alternative Fee Arrangements. So I have to take a minute to celebrate this “achievement.” Various firms and corporations are credited with leading the way in AFAs. Leading the charge are corporate clients such as Du Pont, Cisco, and FMC [Technologies]…. Continue Reading

Are you an innovator? Call for InnovAction Award entries

Posted in General

Have you developed a cool new product for the legal market?  An app?  An efficiency process? If you’ve done something that makes law practice management better, you should consider submitting an entry for this year’s InnovAction Awards.  Here is the link to read about the InnovAction awards and download the entry form.  The firm deadline… Continue Reading