Several readers offered very nice comments on my original Some Things I Think I Think post, so I’ve decided to continue thinking. Well, at least sharing things I think I think.
- A recent Wall Street Journal article Lawyers, Judges Modify the View That Adverbs Are Mostly Bad, reminded me of how much I hate pronouns and adjectives. Pronouns defeat clarity. Adjectives are a lazy way to communicate. One of my favorite quotes is from Anton Chekhov (google him), who said “Don’t tell me the moon is shining; show me the glint of light on broken glass.” Not directly about adjectives, but the point could not be better said.
- I don’t know how law firms can say they are client service focused when they don’t talk to their clients.
- If you (lawyers) are not actively working on methods to improve your efficiency (more outputs, less time), you are falling behind. Way behind.
- I wonder if any managing partner can succeed if he or she is not his or her own worst critic and, more importantly, their firm’s harshest judge. The ability to see weakness is key to being able to improve.
- As a leader, failure to communicate a clear vision is not good.
- It cracks me up when people talk or write about flaws with the billable hour as if it is news. Dude, welcome to the party.
- I love the calls from headhunters asking if Valorem wants to merge with a mega-firm, or even just a vanilla large firm. Ask someone paroled from prison how much they want to go back.
- Saw a post on Adam Smith, Esq. Partners behaving Badly where a partner became upset because the Managing Partner of the firm was talking to the client CEO. I was disappointed Bruce MacEwen said “firm first and firm always.” The real answer is client first and client always. If your clients are happy, the firm will be fine.
- So much is written about data-driven decisions. Nice when you have the data in useable form, but you’d be surprised how often the data is not in usable form. Then you have to plan and execute in a lean way.
- Jeff Carr turned me on to the concept of Poka Yoke. Check it out.
I’m sure I’ll think I think things again.