Do you remember Andy Rooney? He used to do commentary on 6o Minutes. Big, bushy eyebrows. But the thing I will always remember is when he would ask “Did you ever wonder….?” and then go into some offbeat topic. My question is when did people stop thinking?
- When you are walking in a busy airport, don’t just stop. Would you just stop your car in the middle of a busy highway? Of course not. Same at airports—there are other people walking and you inconvenience everybody by simply not moving to the right.
- In the same venue, please walk on the right. I don’t know why we do, but we do that in this country. Plowing headlong into someone walking against the flow is not how I want to start my day.
- When someone is scheduling a meeting and asks 25 people if they are available, think long and hard about whether using “reply to all” is a smart move. I know I don’t want 24 emails letting me know every meeting people have planned on the days in question. I would rather wait for one email reporting the results of the inquiry. Think before hitting send—does everyone really need to know the information I am sending? By the way, the answer is “no” more than 99% of the time.
- Don’t tell me what “the client” wants us to do if you never talk to the client.
- If you are a vendor and calling me unsolicited, make your first sentence really good because if I am not interested by the end of that sentence, our conversation is over.
- If you’re a vendor and ever call my cell phone unsolicited, you don’t even get the first sentence.
- I really don’t care how special your product is. Really.
- When you take a deposition, think about whether the witness’ 23 prior jobs all need to be explored in detail? Is what they studied in college really important? I am trying to remember whether any of these facts have been the subject of testimony in any of the cases I’ve tried or trials I have observed. Can’t think of any.
- There is nothing funnier (on one level) or sadder (on another) than watching a lawyer who has never tried a case trying to follow the instruction to object frequently.
- It is hard to understand how you can be in a service business if you don’t like to serve your customers.
Perhaps I will think of more things I think I think sometime soon!