I am sitting here pondering a project I asked someone else to do.  I don’t know whether it is done.  It should have been done by now, but I don’t know because I haven’t heard from the person I tasked with the assignment.  I don’t want to have to keep this task in the front of my mind.  I want to forget about it altogether.  But I can’t, because I don’t know that it hasn’t fallen through a crack.  I am frustrated and annoyed.

If this has ever happened to you, put yourself in a client’s position and ask yourself if you should let him or her know that the project has not fallen through the crack.  Attentiveness and responsiveness are hugely important.  I just reminded myself why.