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In Search of Perfect Client Service Why lawyers don't seem to get it

Monthly Archives: April 2011

Calling All Innovative Lawyers

Posted in General

The College of Law Practice Management has issued the following call: If you have developed a new and better way of serving clients, a breakthrough way to find new business, or a truly innovative way to value and sell your services, you deserve the recognition of lawyers and clients worldwide by receiving a 2011 InnovAction… Continue Reading

The Power of Why

Posted in People, Places and Blawgs

Why does Apple, which was once just a computer company, succeed when it branches out into MP3 players, phones and other products, while Microsoft fails?  Why do some poorly funded upstarts thrive while other better funded ones don’t?  Why do some firms "connect" with clients while others don’t?  You can get an answer in 18… Continue Reading