February 2011

Pop Quiz. You have completed an engagement and been paid. How do measure if the engagement was profitable and, if so, how profitable? Discuss. You cannot refer to hours worked in any part of your answer. Good Luck.

If this exam determined your final grade, would you pass the course?

I recently attended a Legal Lean Sigma training course, and I tweeted that I had gotten a great deal out of the course.  Someone whom I respect a great deal tweeted back: "Pat, for real?  Yikes.  Efficiency kills innovation.  Effectiveness always trumps efficiency.  Use client selection and right price."  I was, to put it mildly,