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In Search of Perfect Client Service Why lawyers don't seem to get it

Monthly Archives: December 2010

Strategy and Tactics

Posted in Commentary

I was at an event recently where the participants were asked to develop strategies for handling a large problem.  When the various groups reported on their efforts, there was not a strategy provided.  All tactics.  What’s the difference? Strategy, a word of military origin, refers to a plan of action designed to achieve a particular… Continue Reading