In today’s world, there is little doubt that, with very limited exception, the business of law is now a buyer’s market. The number of layoffs at large firms, and the demise of several prominent firms seem to confirm this. Certainly the anecdotes of revenue declines in 2009 do as well. But not only are we
Well, to be precise, it’s not about time. That’s why it’s time to take the plunge.
There are some lawyers out there—you know who you are—sitting in your large comfortable offices wondering what will happen to your firms as this economic cataclysm continues. You know your firms are pursuing the wrong business model. You know …
Let me tell you a short story.
A senior in-house lawyer is meeting with the CEO to talk about a problem the in-house lawyer had been asked to solve. The in-house lawyer describes how his efforts at negotiation had failed, so he had taken steps to find a random person off the street so that …
For quite a while now, Pat Lamb, my partner in …
My partner, Nicole Auerbach, has finally agreed to be a regular guest blogger on In Search of Perfect Client Service. If you like some of the material I post, I guarantee you will love Nicole’s offerings. She is much smarter than I am, funnier and definitely a better writer. She is one of …
RainToday.com has published a new report, How Clients Buy: 2009 Benchmark Report on Professional Services Marketing & Selling from the Client Perspective. The report, which runs 57 pages and provides data from more than 200 buyers of accounting, financial, legal consulting and other services, costs $345. Among the many highlights and insights:
- 52% of the
Ed Poll of LawBizBlog and LawBiz Management has been advising lawyers for 25 years. Ed is one of the people I look to regularly for ideas and inspiration. His recent post, Corporate Counsel Want Value, frames an important question. The post discusses comments by Susan Hackett of the Association of Corporate Counsel about ACC’s Value …
Rule 10: Be Accurate, Thorough and Timely–But Not Perfect.
Ah, devil perfectionism: it’s the curse of eldest children, professionals, many knowledge workers, most lawyers, all spouses, your Mom, and the geek classes,