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In Search of Perfect Client Service Why lawyers don't seem to get it

Category Archives: Pricing

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Links to my Art of Value podcast with Kirk Bowman

Posted in Pricing, Trends and Innovations, Uncategorized, Value Tips

Kirk Bowman has become one of the leading voices on value billing. Kirk produces the “Art of Value” podcast. He has interviewed an range of people who have offered so many great ideas on value, pricing and billing, including Ed Kless, Michele Golden, Peter Carayannis, the great Ron Baker, John Chisholm, and so many others… Continue Reading

Six Pricing Action Items from Buying Legal Council Procurement event

Posted in Client Service, Commentary, Pricing

Anyone who sells legal services to corporate America knows the important role procurement professionals play in the acquisition of legal services.  Dr. Silvia Hodges Silverstein leads the premier group for legal procurement, Buying Legal Council. The group allows procurement professionals to learn, from each other and from outsiders Silvia brings into group discussions.  The group… Continue Reading