The Bus Ride Continues
On July 27, I posted some comments about the "Bus Metaphor" from Jim Collins' outstanding book, Good To Great. My post inspired Michelle Golden to post a comment. Michelle's original post questioned the applicability of the bus metaphor to professional service firms given their differences from the businesses studied in Jim's seminal work. Utterly serendipitously, I was in the book store at O'Hare and picked up a copy of Jim Collins' monograph "Good To Great And The Social Sectors."
While there are differences between professional service firms and the social sectors, the problems confronted by the latter certainly are closely related to those confronted by the former. I will not try to distill Jim Collins' monograph to a sentence or two, but at 35 pages, it is a quick and compelling read. But the moral of the story is that Collins' research leads him to conclude that the G2G principles are applicable outside the business context. And from that, I maintain my belief that the principles are fully applicable to professional service firms.
