That Time Entry Is A Critical Communication To Your Client
I've written before about the importance of clear, crisp, distinctive writing when recording time, using entries to tell a persuasive story. The entry is here. Tom Collins has a terrific post making the point in a more compelling manner. Tom writes the morepartnerincome.com blog. As Tom reminds us:
There is one thing that you send to your client that is certain to be studied in detail--your bill. Use it to show professionalism and customer care. This will convey value and develop the kind of trust that earns you more business and referrals.
I know from my personal experience reviewing the bills of other lawyers that terse, shorthand entries are the ones most likely to be questioned. Time entries should tell a story about what you were doing, why you were doing and what you found or what you generated.