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In Search of Perfect Client Service Why lawyers don't seem to get it

A seminar on the cost of 6 minutes

Posted in Commentary, Hourly Rates and Alternatives

Really?  I just received an invitation to a seminar that stresses that the average attorney bills 6 minutes per day less than they did two years ago. Six minutes a day! According to this invitation, that costs firms more than “$12,000 in lost billings per lawyer per year.  If you have 200 associates, that’s $2.4 million.

It appears the legal profession’s addiction to the billable hour has so consumed it that now must have seminars and how to recover 6 minutes a day.  I can’t imagine any better use of time.

If clients ever wonder whether their firms are actually becoming as efficient as they claim, the firms’ concern with six minutes a day provides the answer.