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In Search of Perfect Client Service Why lawyers don't seem to get it

Monthly Archives: April 2016

Valorem recognized as one of the best at delivering Alternative Fee Arrangements

Posted in Client Service, Hourly Rates and Alternatives

Last week, BTI Consulting reported that alternative fee arrangements have “soared to an all time high,” noting that AFAs generated savings of nearly 14%, or an average of $2.7 million for law departments.   These savings are significant, but as I have often said, much greater savings are possible if AFAs are deployed with other important… Continue Reading

AFAs are finally catching on, but so much more is possible

Posted in Client Service, Commentary, Hourly Rates and Alternatives

Michael Rynowecer of BTI Consulting had a great, must-read post today on his Mad Clientist blog. In the post, which I strongly recommend, Michael makes these points: Spending on AFAs is way up—nearly 20% CAGR over 4 years Outside counsel spend under AFAs jumped to over 35% Almost 70% of companies The reported savings from… Continue Reading