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In Search of Perfect Client Service Why lawyers don't seem to get it

Monthly Archives: July 2015

Some thoughts on the Top 5 Bad Excuses for Resisting Legal Project Management

Posted in Client Service, General, Leadership and Management, Trends and Innovations

Pam Woldow and Doug Richardson penned a terrific post, Top 5 Bad Excuses for Resisting Legal Project Management.  I wanted to compliment them and share some thoughts on the 5 excuses. 1. My clients don’t want or need LPM.  I had to laugh when I read this.  Most lawyers who talk about what their clients… Continue Reading

Example of bad budget methodology

Posted in Commentary

I just read something that made me say “wow, that is soooo wrong.”  Out loud.  Here is what I read (from Today’s General Counsel, Jun/Jul 2015, p. 42: Compounding the problem is the fact that most complex cases are unique. An estimate based on past experiences may not be applicable. Furthermore, litigation is unpredictable and… Continue Reading