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In Search of Perfect Client Service Why lawyers don't seem to get it

Monthly Archives: December 2013

10 Value Questions Inside Counsel Should Be Asking Themselves

Posted in Commentary, Hourly Rates and Alternatives

1.   Has your management mandated (or gently suggested) that you reduce your spend on litigation? Would it be a good career move if you achieved a reduction in total spend? 2.   Do your law firms spend more than the established budget? 3.   In 2013, were you unpleasantly surprised by a bill you received from litigation… Continue Reading

Now this is a mission statement

Posted in Commentary, General

Everybody wants the next great thing. Even us. So we are a music store, who became an airline, who became a soft drink company, who became over 200 different businesses all over the planet united by one simple common thought: We want to do what’s never been done before. We want to create stuff that’s… Continue Reading

Kaye Scholer’s clients need to check their bills

Posted in Client Service, Hourly Rates and Alternatives

Another law firm has motivated its associates to spend more time rather than less getting their work done.  Kaye Scholer is paying upwards of $20,000 in additional bonuses to those who exceed 2,200 hours per year.  The firm’s managing partner said this: At Kaye Scholer, we strongly believe in rewarding our lawyers who not only meet, but… Continue Reading