I ran across a terrific post by Sampriti Ganguli of Corporate Executive Board, 9 Efficiency Trends to Watch for in Legal. The author identified the source of the conclusions drawn” As we reflect back on this past year, it’s worth looking back on what CEB has learned in analyzing legal departments’ budgets from over 300 different companies… Continue Reading
Monthly Archives: February 2013
Non-help help worse than no help at all
Posted in Client ServiceSadly, most of my worst customer experiences a come from my a preferred airline. It’s sad because I fly. A lot. You might think that being an elite flyer for the past 15 years might count for something, but then again airlines are not exactly known for the wisdom of their customer service. Earlier this… Continue Reading
Making the most of meetings–Bill Clinton style
Posted in Commentary, General, People, Places and BlawgsScott Curran, the Deputy General Counsel of The Clinton Foundation (yes, that Clinton Foundation), was this year’s first guest speaker at Valorem’s “Lunch With a Cool Person.” The mug presented to Scott confirms he is, in fact, a “Cool Person.” Scott was incredibly gracious with his time and his insights and ideas, and my… Continue Reading