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In Search of Perfect Client Service Why lawyers don't seem to get it

Monthly Archives: May 2012

WSJ: Law Firm Model ‘Dying.” Wrong tense.

Posted in Commentary

Robert Crandall  and Clifford Winston, both of the Brookings Institution, have an opinion piece in today’s Wall Street Journal, The Law Firm Business Model  is Dying.  Here is the money quote: How have regulations caused the demise of long-established “white-shoe” law firms? Much legal work is performed by associates, who in most states must graduate… Continue Reading

Legalese. Oy vey.

Posted in Commentary

I received an email from a partner, who had received a draft document for review.  Here is the language sent for review in response to a document request: Responding Party conducted a diligent search to produce the requested documents insofar as they relate to the subject matter of this litigation and insofar as they are… Continue Reading