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In Search of Perfect Client Service Why lawyers don't seem to get it

Monthly Archives: April 2010

Systems That Promote Silly Fights Are Bad Systems

Posted in Commentary

Today’s Law360 (sub. req’d) reports on a study that has found that nearly one third of female partners have been bullied–yes, bullied–by male colleagues over origination credits.  Hard to imagine that everyone in those firms is pulling their oars in the same direction. Is there anyone who honestly believes these are productive disagreements?  Is there… Continue Reading

Peep Voting

Posted in General

The ABA Journal is running its Second "Peeps in Law" Diorama contest.  The five finalists have just been announced, and I am proud to say that one of the two Valorem entries (alas, the one I was not involved with) has been chosen as a finalist.   The winner will be chosen by popular vote.. So,… Continue Reading

My Profound Thanks

Posted in People, Places and Blawgs

I have written many times about Jeff Carr, the iconic General Counsel of FMC Technologies.  Jeff is a client, a friend and a teacher.  He is a thought-leader in the profession.  In a recent interview (sub. req.), Jeff was asked if there was one attorney who had impressed him, and why.  Here’s his answer: A.  Gotta… Continue Reading

Evidence that lessons have not been learned

Posted in Commentary

Yesterday, the New York Times ran an article, At Law Firms, Reconsidering the Model for Associates’ Pay.  Hmmmm.  Sounds like maybe law firms learned that their model was broken and needed fixing.  Only partly so, though.  And, as it turns out, the wrong part. The story featured in the article is how Kaye Scholer cut… Continue Reading