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In Search of Perfect Client Service Why lawyers don't seem to get it

What will help you make your business people happy?

Posted in Commentary

When dealing with in-house counsel, there are some questions you always need to ask.  This is one of them.

Your in-house clients have clients too.  Frequently, they run the business.  They can influence your contact’s career path, compensation and life.  You need to do what you can to make sure your contact’s interactions with the business people are positive.  You will be thought of fondly (and frequently) if you do.