You might imagine that my standards for client service are pretty high. Those who know me best would disagree with "pretty high" and substitute "unreasonably high." So I don’t have too many examples of being on the receiving end of great client service. On those rare occasions, I want to share the experience by shouting… Continue Reading
Monthly Archives: May 2008
Stories of Character
Posted in CommentaryIf you don’t know this man, if you haven’t heard his "last lecture," I urge you (when you have 76 minutes) to grab a box of tissues and watch it. In this picture, we’re introduced to Sara Tucholsky (center) of Western Oregon University and Mallory Holtman (right) and Liz Wallace (left) of Central Washington University. … Continue Reading