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In Search of Perfect Client Service Why lawyers don't seem to get it

Monthly Archives: January 2008

An Brief Introduction to Cole Silver

Posted in People, Places and Blawgs

I’ve just added Cole Silver’s Legal Marketing Secrets to my list of Links.  You can read about Cole’s background and experience here.  Once you understand that he has been both lawyer and client, you’ll see that the wisdom on his blog is borne of broad experience.  If you haven’t already discovered Cole’s blog, you might… Continue Reading

Marketing Partner Forum Slides Now Available

Posted in Marketing, Branding and Sales

I had an opportunity to participate in a panel led by Gerry Riskin at Hildebrandt’s 2008 Marketing Partner Forum.  As always, it was an outstanding event, perhaps the best in many years.  Congratulations to Tom Billington and his Hildebrandt colleagues for putting together such an outstanding and thought-provoking program. I have had several requests to… Continue Reading

Will The Perfect Storm Fundamentally Alter The Foundation Of The Profession?

Posted in Commentary, Hourly Rates and Alternatives, Leadership and Management

  Is it here?  To be sure, predicting any storm, let alone the Perfect Storm, is a perilous undertaking.  But the stars sure look to be lining up like never before.  So take a pinch of salt, throw it over your left shoulder, sit back and let me explain. Remember back in August when Gerry… Continue Reading

Valorem–Week 1

Posted in General

Well, we  just finished our first full week.  Its already been a wild ride. I don’t intend to have ISOPCS become a diary reporting on the events of Valorem Law Group, but VLG is, in many respects a Client Service laboratory where we are seeking to push the client service envelope.  But I wanted to… Continue Reading

Valorem Launches

Posted in Commentary

On January 1, 2008, Valorem Law Group, LLC will officially open its doors.   Valorem (latin for value) represents the culmination of a great deal of thinking about how to respond to the needs of in-house counsel with litigation needs.  Valorem will be a litigation/problem-solving firm.  The people who are part of the initial venture… Continue Reading