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In Search of Perfect Client Service Why lawyers don't seem to get it

Monthly Archives: April 2006

The Value Of An Idea

Posted in Commentary

Great post by Bruce MacEwen (author of the extraordinary Adam Smith, Esq.) on the Business Week article highlighting the performance of Nucor.  The full Business Week story is here. The numbers tell an amazing story:  a 387% return to shareholders over the past 5 years, handily beating almost all other companies on the S&P Index.  Here’s… Continue Reading

A Compliment That We Should All Strive For

Posted in Client Service

I was reading the “In-House Counsel” feature of The National Law Journal of April 10, 2006.  The featured lawyer was Andrew A. Merdek of Cox Enterprises, Inc.  In the section about his legal team and outside counsel, Merdek had this to say about his law firm, Washington-based  Dow, Lohnes & Albertson: “We don’t have their phone… Continue Reading