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In Search of Perfect Client Service Why lawyers don't seem to get it

Is Voice Mail A Good Thing?

Posted in Client Communications

Ed Poll answers with a resounding “NO!”  Ed writes the terrific LawBiz Blog.  His post that “Voice mail is killing you” is a must read.  This topic never bores me.  See my prior posts here and here.  Like many things, voicemail is a tool, neither inherent good or bad.  Used wisely, it is helpful.  Used foolishly, it is anything but.  Read Ed’s post again.