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In Search of Perfect Client Service Why lawyers don't seem to get it

Countdown to Gerry Riskin!

Posted in People, Places and Blawgs

Gerry Riskin is a renowned blogger(Amazing Firms, Amazing Practices) and internationally sought-after consultant to professional service firms (through Edge International). I’ve had the great fortune to meet Gerry Riskin, spend time with him in conversation, hear him present to a large audience, exchange emails and blog entries, but I have never heard him lead a small group discussion. That’s about to change.

My law firm, like many others, holds annual retreats.  Ours for 2006 is this Saturday, and we had the enormous good fortune to be able to land Gerry to lead the retreat.  Having seen him in other venues and heard some much about him, I am really excited about getting up early this Saturday!